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Thunder fans who came to out first ten home games at Paycom Center were tremendous in their support of our health and safety protocols. We are grateful for their adherence to our policies designed to help keep our community safe.

Since we announced the protocols in September, the Oklahoma Department of Health reports the percentage of Oklahoma County residents 12 and older who are fully or partially vaccinated has risen to 85%. The number of COVID cases statewide has dropped approximately 60% and hospitalizations have declined at similar rates.

As we discussed the statistics and vaccination rates with health officials and reviewed our protocols, we decided to lift our vaccination/testing requirements. Effective with the Dec. 1 home game, we no longer require proof of vaccination or testing to attend games, nor require children ages 2 to 11 to wear masks.

Vaccination or testing requirements for those sitting in courtside seats will not change at this time, as they are determined by the NBA.

For the health and safety of our community, we urge all citizens to get vaccinated (visit vaxokc.com) and continue to encourage all fans at our games to wear masks.

CONTACTLESS ENTRY / MOBILE TICKETS

All tickets will be paperless to allow touchless scanning from mobile devices at entrances.

ENHANCED ARENA CLEANING

Paycom Center is a GBAC STAR Accredited Facility. The GBAC STAR Accreditation is the gold standard for prepared facilities. The arena cleaning and disinfecting protocols are in accordance with all NBA, CDC, city and state guidelines and includes:

  • Specialized disinfecting equipment
  • Increased frequency of cleaning
  • Accessible hand sanitation stations
  • Cleaning, Disinfection and Infectious Disease Prevention Program

CASHLESS PAYMENTS

Paycom Center is a fully cashless arena, ensuring contactless options for food, beverage, and merchandise purchases. Cash will not be accepted.

REDUCED CONTACT CONCESSIONS

Mobile Ordering is available to guests through the Thunder App or by clicking here.

FREQUENTLY ASKED QUESTIONS

FAQ

For games starting Dec. 1, the Thunder will not require most fans to be vaccinated or provide a negative COVID test. Fans sitting Courtside are required by the NBA to either be fully vaccinated or provide a negative test. Under guidelines outlined by the league, courtside fans will be required to wear a mask at all times unless actively eating or drinking.

Masks are strongly encouraged for fans permitted into the building, including children.